Volkswagen Malaysia has launched the first Volkswagen Training Academy in Malaysia in Glenmarie. The academy is operational and the inaugural batch of technicians and sales staff will commence classes shortly.
The Academy spans over 14,117 square feet and is fully equipped with the all the facilities required to conduct complete sales and aftersales (technical and non-technical) training.
Up to 150 trainees a day can be accommodated at the Academy which will provide intensive programmes covering Volkswagen’s product and services. The programmes are conducted by 13 dedicated training staff. The modules include soft and hard sales skills, technical simulations, diagnostics and functions.
For aftersales training, there are four work bays and two technical service centre (TSC) bays. Other facilities and equipment such as wheel alignment machine, headlight adjusters, in-ground hoist, electronic board systems training, and diagnostics systems and tools are at trainees’ disposal for hands-on learning experience.
The tools and equipment are Volkswagen AG-certified and specifically catered to meet the needs of the Malaysian market. There is also a designated room for parts system management, where trainees are taught practical and simulated training on how to manage, store and categorise parts and equipment. In addition, the Academy also houses one multipurpose hall and six individual classrooms.
Places at the Academy are open to staff with at least six months’ employment with Volkswagen Malaysia. The certifications awarded by the Volkswagen Training Academy in Malaysia are according to Volkswagen AG’s global standards and recognised worldwide.